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Frequently asked questions
Do you offer half sizes?
Unfortunately we do not currently offer half sizes for our shoes. If your typical size is a half size, we recommend sizing down a half size to ensure the best fit. Our shoes will stretch over time to fit your feet.
What is your return policy?
While we hope that every customer is fully satisfied with their purchase, we understand that returns are sometimes necessary. We accept returns within 30 days of purchase, just pay the return shipping.
To initiate a return. Go to the person icon in the top right corner of our site. Navigate to your orders and request a return. Our team will send over a return label.
When will I get my order?
While we cannot guarantee delivery dates, orders typically arrive within 3-5 business days of the dates of purchase.
How much does shipping cost?
Standard shipping is $8. Orders over $100 get free shipping.
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Shasta Shoes was born with one thought in mind: no compromises. You shouldn’t have to compromise comfort for functionality. You shouldn’t have to compromise quality for price. At Shasta Shoes, we believe that life is better lived outdoors, and you should have the right gear with you to make it all the more enjoyable.